1. Acceptance of Terms
By accessing and using the KZ Audio website, you agree to comply with and be bound by the terms and conditions outlined herein. If you do not agree with any part of these terms, please do not use our website.
2. Products and Orders
a. KZ Audio specializes in the sale of In-Ear Monitors (IEMs). All product descriptions and prices are subject to change without notice.
b. Placing an order on the KZ Audio website constitutes an offer to purchase the selected products. Orders are subject to acceptance by KZ Audio, and we reserve the right to refuse or cancel any order for any reason.
3. Pricing and Payments
a. Prices for products are listed in the local currency and are exclusive of applicable taxes and shipping fees.
b. Payment for orders is processed securely through [Payment Gateway]. KZ Audio does not store or have access to your payment information.
4. Shipping and Delivery
a. KZ Audio aims to process and dispatch orders promptly. However, shipping times may vary based on location and other factors.
b. Customers are responsible for providing accurate shipping information. KZ Audio is not liable for delays or losses resulting from inaccurate shipping details.
5. Returns and Refunds
a. KZ Audio accepts returns within a specified timeframe (refer to the Return Policy). Products must be unused, in their original packaging, and accompanied by proof of purchase.
b. Refunds will be issued in accordance with our Refund Policy.
6. Intellectual Property
a. All content on the KZ Audio website, including but not limited to text, images, logos, and product information, is the property of KZ Audio and is protected by intellectual property laws.
b. Users are prohibited from reproducing, distributing, or using any content from the website without explicit permission from KZ Audio.
8. Limitation of Liability
a. KZ Audio is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website.
9. Governing Law and Dispute Resolution
a. These terms and conditions are governed by the laws of the Netherlands. Any disputes arising out of or in connection with these terms shall be resolved through arbitration in accordance with the rules of the Netherlands Arbitration Institute (NAI).
10. Changes to Terms and Conditions
a. KZ Audio reserves the right to update or modify these terms and conditions at any time. Users are responsible for regularly reviewing the terms. By using the KZ Audio website, you acknowledge that you have read, understood, and agree to these terms and conditions. Should you have any inquiries or concerns, please feel free to reach out to us through any of the contact methods available on our dedicated contact page.